Privacy

Private sphere and data protection

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Storage of access data in server log files
You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to conclude on your person.

Data collection and use for contract processing and opening a customer account
We collect personal information if you voluntarily provide it to us as part of your order, when contacting us (for example, by contact form or e-mail) or when opening a customer account. Which data are collected, can be seen from the respective input forms. We use the data provided by you to fulfill the contract and process your inquiries. After completion of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to use the data is legally permitted and about which we inform you below. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account. Restrictions in the processing, information and correction of your data may be requested by sending a message to the contact option described below.

Data transfer for fulfillment of the contract
For fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Use of data in the e-mail newsletter

The newsletter is sent by service providers on our behalf as part of a data processing agreement, to whom we pass on your email address for this purpose. The processing of personal data takes place within the EU or the EEA.

We aim to send you the most personalized and individualized newsletters possible. If you have given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the information you provide and that is generated when visiting our websites to create content and advertisements tailored to you and your interests. We use existing information, such as your purchase history, email receipt and reading confirmations, date and time of your website visits, and products you have viewed. By analyzing and evaluating this information, we can send you content and advertisements that are customized to your individual interests.

Your consent includes allowing Roland Meinl Musikinstrumente GmbH & Co. KG to use your stored data, tracking data collected when using the websites, and transaction data generated when ordering one of our products to analyze your activities on the websites and send you personalized advertisements via newsletter.

After you unsubscribe, we delete your email address, unless you have expressly consented to further use of your data, or we reserve the right to use the data for other purposes permitted by law, which we inform you about in this statement. In particular, we store your email address and consent for at least three years after the last newsletter was sent in order to demonstrate the legality of the processing up until the time of withdrawal.

Data usage for e-mail advertising without newsletter registration and your right of objection
If we receive your e-mail address in connection with the sale of a good or service and you have not objected to this, we reserve the right to send you regular offers for similar products, such as those already purchased, from our range by e-mail , You may object to this use of your e-mail address at any time by sending a message to the contact option described below or through a dedicated link in the e-mail message, without incurring any costs other than the transmission costs according to the basic tariffs.

Use of data for postal advertising and your right to object
In addition, we reserve the right to summarize your first and last name, mailing address and - as far as we have received from you in the context of the contractual relationship - your title, academic degree, year of birth and occupation, branch or business name Save lists and use for your own promotional purposes, eg to send interesting offers and information about our products by letter. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Use of cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.

Use of Google (Universal) Analytics for web analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as so-called "cookies", text files that are stored on your computer. The generated information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google.
You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

Use of Instagram social plugins
Our website uses so-called social plugins ("plugins") operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera".
When you visit a page of our website that contains such a plugin, your browser connects directly to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are currently not logged in to Instagram. This information (including your IP address) is sent from your browser directly to an Instagram server in the US and stored there. If you're logged in to Instagram, Instagram can instantly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information will also be posted on your Instagram account and displayed there to your contacts.
The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your related rights and settings options to protect your privacy, please refer to the privacy policy of Instagram: https://help.instagram.com/155833707900388/.
If you do not want Instagram to directly map the data collected through our website to your Instagram account, you'll need to log out of Instagram before visiting our website. You can completely prevent the loading of Instagram plugins even with add-ons for your browser, eg. With a script blocker.
 

Use of Facebook plugins
Our website uses so-called social plugins ("plugins") of the social network Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in of Facebook" or "Facebook Social Plugin".
When you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be transmitted from your browser directly to a Facebook server in the US and stored there.
If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, click the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be posted on your Facebook profile and displayed to your Facebook friends.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy can be found in the Facebook privacy policy: http://www.facebook.com/policy.php
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins even with add-ons for your browser, e.g. with a "Facebook Blocker" or script blocker.


Valuation reminder by Trusted Shops
If you have given us your explicit consent during or after your order by activating a corresponding checkbox or by clicking on a button provided for this purpose, we will send your e-mail address for the reminder to submit a rating of your order to the Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Koeln (www.trustedshops.de), to remind you by e-mail about the possibility to submit a rating. This consent can be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

Right to information and contact
You have the right to free information on the data stored about us as well as a right to correct, block or delete this data. For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of any given consent or objection to a particular use of data, please contact:

Roland Meinl Musikinstrumente GmbH & Co. KG
Musik-Meinl-Str. 1
91468 Gutenstetten
Deutschland

datenschutzbeauftragter@meinlshop.de