Withdrawal form
Revocation information / right of revocation
Statutory right of withdrawal
You are entitled to withdraw from this contract within fourteen (14) days without giving any reason for doing so. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than he carrier and indicated by you acquires, physical possession of the last good.
In order to exercise your statutory right of withdrawal, you must notify us (Roland Meinl Musikinstrumente GmbH & Co. KG, Musik-Meinl-Str. 1, D-91468 Gutenstetten, phone: +49/9161/788-849, fax: +49/9161/788-190, e-mail: info@meinlshop.de) of your decision to withdraw from this contract in a clear declaration (e.g. by sending a letter by mail, fax or email). You may use the withdrawal form attached for this purpose, which is however not mandatory.
To comply with the withdrawal deadline it is sufficient that you posted the communication concerning the exercise of your right of withdrawal before the expiry of the deadline.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse you for any payments we have received from you, including delivery costs (excluding the additional costs incurred if you have selected a type of delivery other than the cheapest standard delivery option offered by us) without delay, but no later than fourteen (14) days after the day on which we receive the notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction in order to reimburse you unless otherwise expressly agreed; under no circumstances will you be charged a fee for this reimbursement. We may withhold the reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and no later than fourteen (14) days from the date on which you notify us of your withdrawal from this contract. The deadline is deemed to be met if you send the goods before the expiry of the fourteen-day deadline. We shall bear the costs of the return of the goods.
You will only be liable for any loss of value of the goods if this loss of value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.
Exclusions from the statutory right of withdrawal
The statutory right of withdrawal shall not apply for:
• The supply of goods made to the consumer's specifications or clearly personalised.
• The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications.
• The supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
Additional returning rights
In addition to the statutory right of withdrawal for a period of fourteen (14) days, Meinlshop also offers every consumer pursuant to § 13 BGB an additional 16-daysreturning rights.
The following provisions shall apply to this extended right of return:
You are entitled to withdraw from this contract within thirty (30) days without giving any reason for doing so.
The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than he carrier and indicated by you acquires, physical possession of the last good.
You are entitled to withdraw from this contract within thirty (30) days without giving any reason for doing so. The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than he carrier and indicated by you acquires, physical possession of the last good. In order to exercise your statutory right of withdrawal, you must notify us (Roland Meinl Musikinstrumente GmbH & Co. KG, Musik-Meinl-Str. 1, D-91468 Gutenstetten, phone: +49/9161/788-849, fax: +49/9161/788-190, e-mail: info@meinlshop.de) of your decision to withdraw from this contract in a clear declaration (e.g. by sending a letter by mail, fax or email). You may use the withdrawal form attached for this purpose, which is however not mandatory. To comply with the withdrawal deadline it is sufficient that you posted the communication concerning the exercise of your right of withdrawal before the expiry of the deadline.
If you withdraw from this contract, we must reimburse you for any payments we have received from you, including delivery costs (excluding the additional costs incurred if you have selected a type of delivery other than the cheapest standard delivery option offered by us) without delay, but no later than thirty (30) days after the day on which we receive the notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction in order to reimburse you unless otherwise expressly agreed; under no circumstances will you be charged a fee for this reimbursement. We may withhold the reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without delay and no later than thirty (30) days from the date on which you notify us of your withdrawal from this contract. The deadline is deemed to be met if you send the goods before the expiry of the thirty-day deadline. We shall bear the costs of the return of the goods. You will only be liable for any loss of value of the goods if this loss of value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.
If individual components of bundled merchandise or sets are returned within the 14day statutory withdrawal period or the additional 16-days-returning rights, the goods remaining in the customer’s possession shall be charged at the regular sales price.
The statutory right of withdrawal in the case of goods purchased by way of transit shall remain unaffected by provisions on the extended return right. The provisions referred to in the an additional 16-days-returning rights section do not apply in the first 14 days, which are regulated by the statutory right of revocation, but only in the following 16 days.
